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Program Overview
The ISO Standards & Quality Management Program introduces participants to quality management principles, ISO standards, process improvement, documentation, internal audits, and compliance practices. The program helps organizations strengthen operational quality, consistency, and continuous improvement.
Learning Objectives
By the end of this program, participants will be able to:
Understand quality management principles and ISO standards
Improve process documentation and control
Support internal audit and compliance activities
Identify quality gaps and improvement opportunities
Promote continuous improvement across the organization
Target Audience
This program is suitable for:
Quality managers
Internal auditors
Compliance teams
Operations managers
Process improvement teams
Safety and technical teams
Professionals responsible for ISO implementation or maintenance
Program Modules
Introduction to Quality Management
Overview of ISO Standards
Quality Management Systems
Process Documentation and Control
Internal Auditing Basics
Corrective and Preventive Actions
Risk-Based Thinking
Continuous Improvement Practices
Delivery Format
In-person, virtual, hybrid, or customized in-house delivery.
Duration
Customized based on organizational needs.
Certification
Certificate of completion can be provided upon successful participation.